
“I think the next century will be the century of complexity.” - Stephen Hawking
Understanding Complex Systems is a 21st century worldview that teaches you how to identify and maximize opportunities naturally occurring in the interrelatedness of everything, and understand how small actions can have large impact. This course will help you:
o understand complex systems in your organization;
o gain new insights into your organization and the challenges you are facing;
o view your organization’s relationship to the external environment more holistically;
o lead through changes in your operating environment;
o create a new decision making framework;
o identify innovation;
o recognize and profit from complexity.
As the world changes and becomes more intricately interconnected, business and community leaders can’t afford to hold onto inadequate and ineffective decision-making models. Understanding complex systems allows you to reevaluate the way organizations work and harness the power of synergies you may not realize exist within your business.

Current and emerging leaders in business, non-profit, and government who are looking to understand and be better equipped at managing complexities.
Instructors: Nick Peroff, Jim Doyle, and Charlotte Shelton
Class Date(s): To Be Announced
Class Length: 1 Day
Cost: $495
Instructors' Bio:
Nick Peroff is an author and professor of public administration at the Bloch School. He received the Bloch School’s Elmer P. Pierson Teaching Award, Public Administrator of the Year Award, and Greater Kansas City Chapter of the American Society for Public Administration (ASPA). He has published articles in numerous scholarly journals. He regularly presents papers at various national and international conferences and is a past president of the Western Social Science Association.
Jim Doyle is the Director of Business Operations at Marillac. In his previous role at Embarq, Jim developed new forecasting strategies for bad debt that not only informed forecasting but also helped establish new programs in bad debt reduction. In addition, Jim established a nonprofit with complexity concepts at its foundation, including in program development, governance and website integration. Jim earned an MPA and an undergraduate degree in accounting from UMKC.
Charlotte Shelton has served as president and chief executive officer of Unity since July 2006. Previously, she was chair of the Management, Marketing, and M.I.S. Division at the Helzberg School, Rockhurst University, and a visiting professor in Peking University's International MBA program, Beijing, China. Charlotte has held senior management positions in financial services and energy organizations. She is the author of Quantum Leaps: 7 Skills for Workplace Re-Creation, coauthor of The NeXt Revolution , and co-editor of Good Business. She has been quoted in the Wall Street Journal as well as numerous trade publications.
For group enrollment call (816)235-1428